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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Franke products

The group "New Technologies" offers for review the products of the plant Franke: sinks, faucets, hoods, shredders, sorting systems, household appliances, kitchen accessories
  • Kitchen sinks Franke
    Kitchen sinks
    KUBUS, MARIS, ATON, ORION, etc.
  • Kitchen Faucets Franke
    Kitchen Faucets
    ACTIVE, URBAN, BASIC, etc.
  • Ovens Franke
    Ovens
    COUNTRY, MYTHOS, MARIS, etc.
  • Cooking panels Franke
    Cooking panels
    CLASSIC, CRYSTAL, TRENDLINE, etc.
  • Kitchen hoods Franke
    Kitchen hoods
    BOX, TELESCOPIC, VERTICAL, etc.
  • Microwave ovens Franke
    Microwave ovens
    CRYSTAL, SMART, CLASSIC, etc.
  • Dishwashers Franke
    Dishwashers
    FDW 410, FDW 613, FDW 614, etc.
  • Refrigerators Franke
    Refrigerators
    FCB, FSDF, etc.
  • Food Waste Shredders Franke
    Food Waste Shredders
    TURBO ELITE TE, TP, etc.
  • Coffee machines Franke
    Coffee machines
    FMY 45 CM XS, etc.
  • Wine Coolers Franke
    Wine Coolers
    MYTHOS XS, MYTHOS BK, etc.
  • Dish heaters Franke
    Dish heaters
    FMY 14 DRW XS, etc.
  • Sorting and storage systems Franke
    Sorting and storage systems
    GARBO et al.
  • Dispensers Franke
    Dispensers
    SIRIUS, COMFORT, etc.
  • Kitchen Accessories Franke
    Kitchen Accessories
    ALESSI, MAKE IT WONDERFUL, etc.
  • Stainless steel countertops Franke
    Stainless steel countertops
    for the kitchen, etc.

NEW TECHNOLOGIES GROUP

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